# Do I need to be home when NHE Pools services my pool?

No. You don't need to be home as long as your technician can get to the pool. [[1]](https://nhepools.com/faq)

Gate and yard access are arranged when you sign up, and you get a report after every visit showing what was done. [[1]](https://nhepools.com/faq)

**Next step:** Get a free quote: call (813) 658-8930 or use the form at https://nhepools.com/contact

### Sources

1. https://nhepools.com/faq

*Persona: Convenience-Driven Homeowner. Topic: Service Reliability. Stage: consideration. Last reviewed: 2026-11-11.*